Skip to main content

A Valuable Lesson Learned.

There are several reasons I started blogging. To capture and preserve photos of my kids. To remember their little quirks. To get on a soap box about various things. To tell you crazy stories. To share little tidbits of information that I've gleaned.

This post is one of the latter reasons.

So, y'all know about the "Great TV Debacle of 2013", right?

Ugh. Still makes me shake my head in disgust. Side note: I have now started to notice flat screen TV's in the backgrounds of peoples' tweets/FaceBook posts/Instagrams and OH MY. They are in the DANGER ZONE, PEOPLE!!! I look at them and think, "How did our TV only last 25 days?!"

I digress.

We decided to go with the offer Vizio gave us. Our "special order" went through, delayed a bit by its "specialness", then came the shipping game...so-and-so company would be calling us the night before to let us know of a time frame for delivery. We got our phone call and made sure we were home "between 4 and 7 pm".

Sure as you-know-what, they show up a suppertime. Delivery dude tosses (yes, "tosses") our TV up onto his shoulder and brings it in the house, tells me to "sign right here". Me, being the nice Minnesota girl (and busy with supper), asks, "and what am I signing?" and he tells me, "just that we delivered it".

I scribble my name, take note of a small gouge in the box, wish him well and off he goes. Hubby goes to set up the TV, and OH MY GOSH. 


The screen.



I almost died. Then I thought of that paper I signed and wondered "WHAT ON EARTH DID I JUST SIGN?????" and began the process of contacting Vizio.

Long story short.

Vizio is a wonderful company with awesome customer service. That paper I signed (and ONLY signed)? A form, with boxes checked off stating that the product had been inspected by me and that I declined to remove contents from the box to assure proper functioning.

That delivery dude, or one of his sleaze ball workers, duped me. They checked off those boxes at some point (before I signed? after? I have no idea...I didn't even see them.) and left me with a demolished TV.

Vizio made things right...but unfortunately, will not be reimbursed by the shipping company because of the shady sign off.

So, let this be a lesson to you. READ WHAT YOU ARE SIGNING!! Even if you're in the middle of supper and the natives are threatening to burn you at the stake if you don't hurry up with their steak. READ IT.

Do not, under any circumstances, accept the word of the jackwagon delivery dude that you're signing "just that we delivered it".

Which leads me to this: Thank you, Vizio, for being an upstanding company. Thank you for your amazing customer service. Thank you.


Comments

  1. We have 2 Vizio TVs and I don't think I'll ever buy from another company. I Love them to pieces.

    ReplyDelete
  2. Good advertisement for Vizio and great testimony of their being a good company. I will remember this!

    ReplyDelete
  3. We have been looking at new TV's, can't make our mind up on the brand. After reading your blog it will be a Vizio! Thank you.

    ReplyDelete
  4. Oh my gosh, that's horrible. But wow, I'm guilty of "just signing" too. I'll have to be more careful!

    ReplyDelete

Post a Comment

I love comments! And, I welcome your thoughts that aren't in agreement with mine...as long as they are respectful!

Most Popular Posts

Coming soon...

Come here looking for the tutorial? It can be found here:  Halo Braid Tutorial!  Let me know how it goes! I had something in mind to try on Baby Girl's hair the other day...my best bud, Dr. J, did something similar to it on Belle once, and I was trying to replicate it. Instead, I got this: Isn't it pretty?! It didn't take nearly as long as it looks and isn't nearly as intricate as it looks! Vlog tutorial coming soon...(for those of you waiting, I'm sorry it's taking me so long!)

Halo Braid Tutorial!

How appropriate, "halo braid", no?! ;) Finally, I have this ready for you...I apologize for the delay! This braid looks intricate, but is really quite easy and quick to pull off...the original video (prior to the warp speed braiding...watch the video to see what I mean) was just a bit over 8 minutes long...not too shabby! So, here you go...right in time for you to try it out on your little girl for Easter!

Crock-Pot Fajitas

You! Yes, YOU!! You must stop whatevertheheck it is that you are doing, and make this recipe. Right now. Tonight. Well...wait. You should probably finish reading this post first...you know...so you know how to make it... But then...STOP! STOP everything, make this, and thank me later! Oh, hold it...wait just a sec (again)...actually, I got this recipe from Melissa...yes, the Melissa of this story ! And this story ...which, well...is the same story, just told two different ways! ;) So, you can thank her...I guess. Well, in any event...prepare your tastebuds to be tantalized! You'll need this: And, this: You'll also need chicken breasts or steak, but since photographing your "main ingredient" is, like, soooo passe, I've left it out. ( Ahem... ) Just keepin ' up with the times, friend. So...slice up those peppers and onions into cute little strips... And...try your best to not slice up the little fingers that are sneaking away pepper strips... (Lemme just inte