Dear Zappos: First, let me state a few factoids. 1. I love you. 2. I love your cute, kitschy little messages, notes, and emails. 3. Free shipping? You rock. Best ever. My birthday was last week, did you know that, Zappos? I'm sure you didn't, if you did, certainly you would've sent me a beautiful present to celebrate my getting older. And wiser. Here's the thing. I ordered two pairs of boots, the Paige (on your right) and the Melissa: I pretty much knew which ones I wanted (Paige), but had to see them both in person. Here's the other thing, the color I really wanted in the Paige was out of stock...I knew, I just knew that ordering a different color wasn't a good idea but hey, I grew up in an "instant gratification" era. Kinda. And, I HAD TO HAVE those boots. Now. Even if I wasn't sure of the color. So they came. And I tried them on. And they were beautiful and glorious and man, oh man did they smell delicious. (No, I didn...